Returns & Refunds

30-Day Money Back Guarantee

Not happy with your purchase? No problem. We offer a simple 30-day return policy.

How to Return

  1. Email us at returns@zynode.co.uk within 30 days of receiving your order
  2. We'll send you a returns label
  3. Pack the item securely and send it back
  4. Refund processed within 5 working days of receiving the return

Conditions

  • Items must be unused and in original packaging
  • Include all accessories and documentation
  • Keep your proof of purchase

Faulty Products

Received a faulty item? Contact us immediately at hello@zynode.co.uk and we'll arrange a replacement or full refund including return shipping costs.

Warranty

All products include a 12-month warranty against manufacturing defects.